Delete Your Account

How to Request Account Deletion

To delete your MONERGY account and all associated data, send an email to support@carbunedigital.com with the subject line: "Account Deletion Request".

Please include the following in your email:

• The email address associated with your MONERGY account
• Confirmation that you understand this action is permanent and irreversible

What Happens Next

Upon receiving your request, we will:

• Verify your identity to confirm account ownership
• Process the deletion of your account and all associated data
• Send a confirmation email once deletion is complete

Deletion is typically completed within 14 business days. Some data may be retained for a limited period where required by applicable law or for fraud prevention purposes.

Data Included in Deletion

Your deletion request will remove:

• Your account registration details
• All financial records, transactions and categories you entered
• Budgets, reports and notes within the app
• Any preferences or settings linked to your account

Before You Delete

We recommend exporting your data before requesting deletion. Use the Export feature within MONERGY to download a copy of your records. Once your account is deleted, we cannot recover your data.

Contact

For deletion requests or questions, contact Carbune Digital Solutions at: support@carbunedigital.com