Support

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MONERGY Support · Carbune Digital Solutions

Contact Support

For all MONERGY support requests, account issues, feature questions or feedback, reach us directly by email. We aim to respond within 2 business days.

support@carbunedigital.com

Frequently Asked Questions

What is MONERGY?

MONERGY is a personal money flow organization tool. It helps you track, categorize and understand your personal, shared and business finances in one place.

Is MONERGY a bank or financial service?

No. MONERGY is not a bank, financial advisor, tax advisor, legal advisor, accountant or payment provider. It is an organizational tool only. You are responsible for your own financial decisions.

How do I get access to MONERGY?

MONERGY is currently in internal beta. Access is limited. Contact us at support@carbunedigital.com to express interest.

Is my data safe?

We apply reasonable technical measures to protect your data. Your financial records are never sold to third parties. See our Privacy Policy for full details.

How does the AI Assistant work?

The AI Assistant provides organizational suggestions based on your data. All suggestions must be reviewed before saving. AI output is not financial or professional advice.

Can I export my data?

Yes. MONERGY includes an Export feature so you can download your data at any time.

How do I delete my account?

You can request account and data deletion by visiting our Delete Account page or contacting support@carbunedigital.com.

What platforms is MONERGY available on?

MONERGY is currently in internal beta. Platform availability will be announced when the app launches publicly.